You may have heard of or used Instacart before, especially since the COVID-19 pandemic is driving grocery delivery services to greater popularity than ever before.The biggest advantage of grocery delivery services is their convenience—delivering groceries straight to your door. As such, the service may also have some downsides.
Whether it’s worth the cost or not, this page will review the pros and cons of Instacart and how it compares to other popular grocery delivery companies.
Instacart Description.
Using personal shoppers, grocery delivery company Instacart will shop for you and then deliver your groceries to your door.
The company offers same-day delivery in many locations and partners with many major supermarket chains.
How much does Instacart cost?
Starting at $3.99, Instacart purchases have a delivery fee plus an additional service fee that is determined by the size of your order and the distance of your delivery. If you order alcohol, Instacart will charge an additional service fee.
Order conflicts
You can report any issues with your order—including damaged, missing, or defective items—directly on the Instacart app or website.
You have fourteen days to report any issues; you will receive a credit or refund to your account.
Alternatively, contact customer service by phone, email, or live chat; cancel or reschedule on the website or app.
Benefits of Instacart
Among the many benefits of Instacart is convenience.
Additional benefits include:
A simple way to pick up groceries for people, including seniors, people with disabilities, and those with limited transportation access, who would otherwise be unable to shop in persona variety of delivery options, including scheduled deliveries up to two weeks in advance and same-day deliverya dedicated customer care line for seniors to assist with orderinga safe, physically separated, generally accessible grocery shopping experience; grocery delivery is available in all 50 states, Washington D.C., and all Canadian provinces; an optional Instacart+ membership can save users an average of $7 per grocery purchase.
Potential Disadvantages of Instacart
While there are many advantages to using Instacart, there are also some disadvantages to consider: Currently, it is lacking in many rural areas, which may be due to a lack of grocery stores, or Instacart consumers may find it more expensive than in-store shopping due to higher prices on items and delivery fees, and the service may be difficult to use for those with little experience using technology or without access to the internet or a smartphone.
